Consignor FAQs
You're allowed 150 items per Consignor ID - each Consignor ID can have multiple batches.
You are only charged one $12.50 Participation Fee per Consignor Number
Option 1 - Let us print them for you free of charge. You'll pick them up and label your items at the store on one of the Drop Off Days. Option 2 - Let us print them for you free of charge. You'll pick them up at one of our Early Barcode Label Pickup Days and label your items at home. Then bring your already labeled items on Check In Days. We will check your items at Consignor Drop Off and if they are in numerical order and all accounted for, we will then guarantee your items. Option 3 - Print your barcode labels at home using a COLOR PRINTER. Follow the directions CAREFULLY that appear after you enter your items. Label your items at home. Bring your labeled items on Drop Off Days. We will check your items at Consignor Drop Off and if they are in numerical order and all accounted for, we will then guarantee your items. Option 4 - Let us mail your barcodes to you. We will print your barcodes for free and you only pay $4 for shipping for all Consignor Numbers requested at the same time. You can also purchase string tags and safety pins to be mailed with your barcodes.
Request labels or sign up for Early Barcode pick up under the Consign Tab > Consignor links
Using your Consignor Pass, you may bring any one guest with you. Children will be counted as a guest. You may also give your guest passes to your friends! We love children (we are moms, too!) But we are extremely busy on Pre-Sale and our floor is very crowded with lots of wonderful merchandise. There isn't much room to maneuver strollers with babies. We strongly suggest that you NOT bring your children to the Pre-Sale. Just bring a tape measure and their measurements and enjoy a mom's night out. Children are welcome to attend on one of the Public shopping days.
The BUMP is a 2-hour shopping bump on your Consignor shopping time, and can be applied to the Launch, Premier, Platinum or Gold pre-sale tickets!
Consignors receive this extra perk by choosing to sell all of your items at half price during our half price days and donating all of your unsold items at the end of our event.
We suggest you set the price at 25% - 30% of the retail value. Baby Equipment, Furniture and Large Indoor/Outdoor Toys usually sell for more and are in high demand. We have an abundance of 0-6 month sizes, so they must be priced competitively in order to sell. Maternity and Junior clothing is not shopped as heavily, so price these items competitively, also.
Absolutely! Just register for a unique consignor number for each area event. Each of our high quality events operates on a separate database which allows us to track every single item and offer our exceptional Consignor Guarantee - if we misplace an item we will happily pay you for it on Consignor Pick Up Day. That has always been part of the Rhea Lana's Model.
No, please use children's plastic hangers for sizes 10 and below. Use larger plastic hangers for sizes 12 and above. These can be the plastic hangers clothes are purchased from the stores on or they can be purchased from a dollar store. A great way to recoup these consignment costs is to add .50 to each item. No wire hangers please!
Place them in a ziploc bag and attach the string tag to the inside of the bag using a small piece of tape along the top of the tag. Seal the bag with packing tape. Write your consignor number and price on the bag. It is also a good idea to include '1 of 2' and '2 of 2' for items with multiple pieces. See the videos under our Merchandise Prep page for examples!
First, be sure to affix the barcode label to the string tag; do not stick it directly onto the item or the bag. Attach the tag to the inside of the bag using a small piece of tape along the top of the tag. Close and seal the bag with clear packing tape. See the videos under our Merchandise Prep page for examples!
We have limited shopping carts and laundry baskets available but we suggest you bring a bag or wagon to use while shopping in the store. Strollers/Wagons will need to be tagged at the door so that we know it's yours. We also have our giant pink bags available for $5!
If it meets our "excellent quality" standards, then group it together with one or two more like items. Pin them together on a hanger, or group them in a ziploc bag and put one price for the entire group.
Wrinkled clothes do not sell! We will likely send them home to you if they are extremely wrinkled. Please do what is necessary to make your clothes look clean and nice. Remember, the better they look, the more likely they are to sell!
You may enter additional batches under separate consignor numbers until we reach maximum capacity. Remember, the Participation Fee is $12.50 per consignor number. Once you have entered 150 items in your batch, you will need to sign up for a second consignor number and start a new batch under this new consignor number for any remaining items. This is different than when you could start a new batch. With a new Consignor Number, your $12.50 participation fee will automatically be deducted and no additional consignor fees will need to be paid at check in.
We are not able to accept ANY clothing that has odor of any kind. When it is hung on the rack with other clothes, the odor spreads. We must be sensitive to children and families with allergies and we absolutely cannot sell any items with smoke odor, pet odor, or any other kind of odor. Clothing with pet hair is also not acceptable.
